1 post tagged “roommates”

I have a roommate here in Montreal who doesn't really understand technology, or concepts like billing and customer service. Things of the working world. I can just tell that it just doesn't click in her artist's brain. I guess that's ok, that she wasn't made to function in the work-a-day world, that it's like another language to some artist types and that's why they're so great at what they do. But then I have an experience like today where she's yelling at some customer service guy on the phone because she "doesn't understand your billing service" and she doesn't care to. She doesn't understand the letters coming to her in the mail, she's yelling at some poor customer service person who probably doesn't really understand it either, and she just wants to cancel whatever service she's receiving, which I hope is not the phone line.

Now, don't get me wrong, that shit drives me crazy too sometimes. Of course it sucks having to deal with customer service, but do we really need to lose our tempers here? Do we need to raise our voices and threaten action and take down customer service numbers so we can speak with managers in case we get transfered and cut off? Maybe I'm just jealous that she gives in to the angry rage-full outbursts I would love to indulge in whilst on the phone with customer service, but maybe I think it's all just part of her inability to deal with the technical world, and ergo not fair that she should take this out on someone who is making about $10 an hour, I assume.

Keep in mind, this roommate of mine is someone who spent 3 hours on the phone setting up the wireless internet. Three HOURS! I'm not saying it's particularly easy to set up the whole wireless internet thing, but I think she's got some communication issues that interfere with the productive sharing of information.

11 more days until I'm in my own place...!